Terms of Service

Last updated: 9 November 2026

These terms govern your purchase and use of NoOccupy Pro ("the Software"), sold by Yuan Xin ("we", "us"). By placing an order you agree to these terms.

1. The product

NoOccupy Pro is a Windows desktop utility that helps you identify and end processes that lock files or folders. The Windows installer is free to download, but a paid license is required to use the Software. A license includes offline activation codes for up to 2 computers, priority email support, and updates released during the license update period.

2. License grant

When you buy a license, we grant you a non-exclusive, non-transferable license to activate and use the Software on up to 2 computers using machine-bound offline activation codes. Each code is bound to the machine code of one computer and cannot be moved to another computer. If you replace a computer, contact support; we may, at our discretion, issue a replacement code within the device limit.

The license includes updates released during the 1 year after purchase. After that period you may continue to use the version you have, subject to the license terms; new updates may require a current license.

3. Restrictions

You may not resell, sublicense, rent, share or publicly distribute activation codes; remove or circumvent license checks; reverse engineer the Software except where applicable law expressly permits it; or use the Software to violate another person's rights or any law.

4. Orders and payment

Orders are processed by Creem, which acts as the merchant of record. Creem handles payment collection, invoices, VAT/GST and applicable sales taxes. The price shown at checkout is the price you pay; taxes, if applicable, are calculated by Creem based on your location.

After payment, you are redirected to a confirmation page where you enter the machine code shown in NoOccupy and receive an offline activation code. Creem sends the payment receipt to the address used at checkout. You can return later with Find my key using your order email and order number.

5. Refunds

Refunds are governed by our Refund Policy. Nothing in these terms limits mandatory consumer rights that apply in your country.

6. Support

Support is provided by email at support@yuan-xin.top. We aim to respond within three business days. Email support is included with your license.

7. Disclaimer and limitation of liability

The Software is provided "as is". Ending a process can discard unsaved work in that application; you are responsible for reviewing the processes you choose to end and for saving your work. To the maximum extent permitted by law, we are not liable for indirect, incidental or consequential damages, loss of data, or loss of profits. Our total liability for any claim relating to the Software is limited to the amount you paid for it.

8. Changes and termination

We may update these terms for future purchases. If you materially breach these terms, we may terminate your right to use the Software and refuse future claims or reissues. An offline activation code that has already been issued cannot be remotely disabled; termination only prevents us from issuing additional or replacement codes.

9. Governing law

These terms are governed by the laws of China. Courts in China have jurisdiction, except where mandatory consumer law in your country gives you the right to bring a claim locally.

10. Contact

Yuan Xin

Email: support@yuan-xin.top