退款政策

Last updated: 8 November 2026

14-day money-back guarantee

If NoOccupy Pro does not work for you, contact us within 14 days of purchase and we will refund your order. Please include your order number and a short description of the problem so we can try to fix it first.

How to request a refund

Email support@yuan-xin.top with the order number from your Creem receipt. We aim to respond within three business days.

How refunds are processed

Creem, our merchant of record, processes the refund to the original payment method. Processing times depend on your bank or card issuer, typically 5–10 business days after approval. When a refund is issued, we mark the order as refunded and stop issuing or reissuing activation codes for it. An offline activation code that has already been issued cannot be remotely disabled and may remain valid on the computer it was issued for.

Limits

We may decline a refund where there is evidence of abuse, for example repeated purchases and refunds, resale of activation codes, or use of the software in violation of the Terms of Service. This does not affect mandatory consumer rights in your country.

Statutory rights

If you are a consumer in the EU, UK or another jurisdiction with mandatory withdrawal or conformity rights, those rights apply in addition to this policy. Digital content that has been delivered may be subject to an express waiver of the withdrawal right at checkout where the law allows it; in practice we still offer the 14-day guarantee above.

Contact

Yuan Xin

Email: support@yuan-xin.top